Terms and Conditions

1. General Terms

By using the services offered by myvnstrip, you agree to follow these Terms & Conditions. These rules apply to all visitors, travelers, and customers using our website or services. If you do not agree with any part of these terms, please refrain from using our services.


2. Bookings & Reservations

2.1 All bookings, including tours, boat rides, hotel stays, transportation, and packages, must be made via our official website, WhatsApp, or email.
2.2 Confirmation of bookings depends on availability and approval by our team.
2.3 Travelers must provide accurate information, such as name, contact details, number of travelers, and travel dates.
2.4 myvnstrip may cancel or reschedule bookings due to unforeseen situations like weather conditions, government restrictions, or service availability issues.


3. Pricing & Payments

3.1 Prices displayed on our website or shared via messages may change without prior notice.
3.2 Advance payments (partial or full) may be required to secure services such as boat rides, hotels, or personalized tours.
3.3 Payments must be made through approved methods such as UPI, bank transfer, or cash.
3.4 No hidden charges apply; however, extra services, custom requests, or add-ons may have additional costs.


4. Cancellations & Refunds

4.1 Requests for cancellations must be made at least 24 hours before the scheduled service.
4.2 Refunds depend on the type of service booked:

  • Boat rides: Full refund if canceled 24 hours in advance; no refund within 24 hours.

  • Hotels: Refunds follow the hotel’s own cancellation policy.

  • Tour packages: Partial refunds may apply depending on arrangements like transport, guides, or permits.

4.3 No refunds are issued for no-shows or last-minute personal cancellations.
4.4 Refunds are processed within 7–10 working days.


5. Our Responsibilities

5.1 We aim to provide accurate information regarding tours, timings, hotels, and prices.
5.2 We are not responsible for delays or disruptions caused by traffic, weather, events, health emergencies, or government orders.
5.3 Travelers must follow local rules, cultural etiquette, and safety instructions provided by our guides.


6. Traveler Responsibilities

6.1 Arrive on time for all scheduled tours, boat rides, and pickups.
6.2 Any damage to boats, hotels, vehicles, or equipment caused by travelers will be the traveler’s responsibility.
6.3 Travelers are responsible for their personal belongings; myvnstrip is not liable for loss, theft, or damage.


7. Hotel Policies

7.1 Hotels are booked based on availability and traveler preferences, including budget, location, and amenities.
7.2 myvnstrip is not responsible for hotel-specific policies such as check-in/check-out timings, ID requirements, or extra fees.
7.3 Any hotel complaints must be reported immediately for prompt resolution.


8. Transportation

8.1 Vehicles provided are verified, clean, and operated by licensed drivers.
8.2 myvnstrip is not responsible for delays caused by traffic or road conditions.
8.3 Route changes requested by travelers may incur extra charges.


9. Liability & Limitations

9.1 myvnstrip is not responsible for:

  • Accidents or injuries during tours

  • Loss of personal belongings

  • Errors caused by incorrect information provided by travelers

  • Delays due to external factors

9.2 All activities, including boat rides, walking tours, and night tours, are undertaken at the traveler’s own risk.


10. Website Usage

10.1 All content, images, and information on myvnstrip.com belong to myvnstrip.
10.2 Copying, reproducing, or sharing content without permission is prohibited.
10.3 Our website may link to third-party websites; we are not responsible for their content or policies.


11. Privacy

11.1 Personal information shared with us (name, email, phone, travel details) is kept confidential.
11.2 We do not sell or misuse your information; it is only used to provide our services.
11.3 By contacting us or booking a service, you consent to receiving communications regarding your trip.


12. Changes to Terms

MyVnsTour reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our services means you accept the updated terms.


13. Contact Information

For questions or clarifications, reach us at:

Phone/WhatsApp: +91 86872 94309
Email: info@myvnstrip.com
Address: myvnstrip, Godowlia, Varanasi, Uttar Pradesh

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